b'INFORMATIONORDERING PROCEDURE Orders must be placed in writing. Please include part number, fabric choice and any optional extras. Please ensure all required details are shown clearly to eliminate any error or omissions. Air Seating cannot be held responsible for customer errors or omissions.DELIVERY CHARGES All orders will be delivered free of charge to distributor premises or designated goods area, excluding Scotland and Central London, contact Sales Office for quotation. Please contact the Sales Office for direct delivery charges.DIRECT DELIVERIES Delivery of orders can be made direct to the distributors customer. A surcharge may be made, please contact Sales Office to confirm. Deliveries are normally made using Air Seating vehicles, please note in cases of direct delivery Air Seating require the distributor to supply manpower to help off loading the product.CANCELLATION We regret that we are unable to accept cancellation of orders except on terms which will indemnify us against loss.DELIVERY LEAD TIME Air Seating will at all times endeavour to deliver to quoted lead times. However the lead time is an estimate and under no circumstances will Air Seating be liable for loss due to delayed deliveries.SAMPLE CHAIRS All sample chairs supplied will be invoiced on delivery. Providing the chair is returned within 14 days in perfect condition a full credit note will be raised. Any sample chair that requires a specific fabric or specification please contact the Sales Office.TERMS OF PAYMENT Invoices are due for payment 30 days EOM from the date of delivery. All goods remain the property of Air Seating until they have been paid for in full.PRODUCT GUARANTEE All Air Seating products provide a 5 year guarantee for chairs in normal 8 hour office use. The guarantee on fabrics is according to the suppliers guarantee and recommended cleaning instructions to be followed. Mesh fabric is guaranteed for 2 years. Where chairs are used on a continuous 24 hour basis a 2 years guarantee is provided.FURTHER OPTIONS CASTORS & GLIDESSEAT FLAT BASESPIDER BASE Memory foam seat55 Coccyx cut out30Soft tyre2530 Brake loaded/unloaded30DRAUGHTSMANS KIT Soft tyre brake loaded/unloaded35Gas stem and foot ring60Brake unloaded35 Soft tyre brake unloaded40 Glides141 www.airseating.co.uk'